Naturally, more complex projects will take longer. But in our opinion, perfection is always worth the wait! If you’re in a hurry, purchase the express service add-on and receive your order quicker.

Our number one priority is making sure the customer is happy with their sample and designs. Because we are a creative industry, there is sometimes a disconnect between a customer’s vision and our designs. We hope that by working closely with customers, and listening to their requirements carefully, we will always create jewelry designs they will be delighted with.

The final price depends on how sophisticated your design is, and whether you choose optional add-ons. For a more accurate quote, contact us.

Yes, you’ll receive unlimited user rights as well. Models are provided in STL format but if you require another format just let us know!

Yes. We never include hidden costs. We do offer several optional extras. However, we will always be upfront about pricing.

For basic questions, try our chat-bot, or for something more advanced, drop us an email at hello@jewelrydesign.ca. If you’d rather speak to a human, call us on +1-647-835-6368 and talk to a member of our friendly team.